Rewards Program Policy
Official Loyalty Points, Earning Rates & Weekly Expiry Rules
1. Program Overview & Scope
The Cyclist Café Loyalty Rewards Program rewards our community of riders and coffee enthusiasts with digital loyalty points earned through self-service online orders, POS cafe visits, and verified Strava cycling and running activities.
Participation is free for all registered Cyclist Café members. Points are automatically linked to your verified phone number or authenticated member profile.
2. Point Earning Rates & Matrix
Loyalty points are credited dynamically based on store-configured rules as follows:
Awarded automatically on every online order or POS visit checkout.
Earn points proportional to total bill value after discounts.
Verified Strava cycling activities automatically credited on sync.
Verified running & walking activities earned at 2x distance rate.
3. Weekly Points Expiry & Sunday Reset Cycle
Please note that all accumulated loyalty points RESET TO ZERO EVERY WEEK at midnight every Sunday (11:59 PM IST).
- Weekly Cycle: Unused points do not roll over to subsequent weeks.
- Fair Competition: The weekly reset ensures an even playing field for local cyclists and peloton leaderboard competitors.
- Heads-Up Countdown: Live countdown timers are displayed across member screens on
/order#rewardsto notify members before points expire.
4. Daily Points Cap & Anti-Fraud Protection
To prevent activity manipulation or virtual GPS spoofing:
- Daily Cap: A maximum of 100 points can be earned per member per 24-hour cycle.
- Duplicate Protection: Duplicate Strava activity IDs or manual entries are automatically rejected.
- Account Audits: Cyclist Café reserves the right to review and adjust points in cases of suspected fraud.
5. POS & Online Order Redemption
Points can be redeemed directly on your bill at the rate of 1 Point = ₹1 Discount. Points cannot be redeemed for cash or transferred between accounts.